Master of granite and marble

Privacy Policy

How Mgm Worktops Ltd collects, uses and protects your personal information.

This Privacy Policy explains what information we collect, why we collect it, and how we handle it in accordance with UK data protection law.

Who We Are

Mgm Worktops Ltd

Unit 12/13, Oakwood Estate
South Road, Harlow
CM20 2BZ

Telephone: 01279 450 170
Email: info@mgmworktops.co.uk

For the purposes of UK data protection law, Mgm Worktops Ltd is the data controller of personal information collected through this website.

What Information We Collect

We collect personal information only when you voluntarily provide it to us.

  • Name
  • Email address
  • Telephone number
  • Postcode
  • Project or enquiry details

We intentionally keep the information requested on our forms to a minimum. We do not collect personal data for advertising or behavioural tracking purposes.

How We Use Your Information

  • Respond to enquiries
  • Provide quotations or estimates
  • Communicate regarding services
  • Fulfil contracts
  • Comply with legal and accounting obligations

We do not sell, rent or trade your personal information.

Legal Basis for Processing

  • Contract – where processing is necessary to provide a quotation or fulfil a service.
  • Legitimate interests – to respond to enquiries and operate our business efficiently.
  • Legal obligation – where we are required to retain information for tax or accounting purposes.

Data Retention

  • Enquiries not taken forward are typically retained for approximately 6 months.
  • Where work proceeds, relevant records are retained for a minimum of 6 years to comply with legal and accounting requirements.

Website and Technical Data

Our website is written, controlled and operated in-house.

We do not use advertising, profiling or behavioural tracking technologies on this website.

We may receive limited, aggregated, non-personal performance data from search engine tools. This data does not identify individual users.

For information about storage technologies used on this website, please refer to our Cookie Policy.

Data Sharing

We do not sell, trade or rent personal data to third parties for marketing purposes.

Personal information submitted through our website may be processed by trusted service providers who support the operation of our website and email systems. Our email services are hosted by UK2.net, who process data on our behalf under appropriate data protection safeguards.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data (where applicable)
  • Object to or restrict certain types of processing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

The ICO can be contacted at www.ico.org.uk.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

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